Nuance’s ‘Nina’ to add Siri-like features to customer service apps on iOS and Android

Nina Nuance

After Nuance’s aggressive push to get its voice recognition technology in front of consumers via first-party apps, the company is taking a small turn and offering it to third party apps. The twist here is “Nina,” which is Nuance’s name for a suite of voice-powered “personal assistant” technologies it is hoping banks, insurance companies, and other large corporations will build into their apps.

We had a brief demo with the tech via an example banking app and the best way to think of it is pretty much what you’d guess based on a four-letter, female-named voice feature: Siri for apps. By offering an SDK and some development assistance to big-name companies, Nuance is essentially doing its best to ensure mobile users won’t have to encounter…

Continue reading…

The Verge – All Posts

Leave a Comment