As a web designer, how do you feel about business phone calls?
Your answer probably depends on your personality. Some people love to talk on the phone. Others dread phone calls.
If you’re busy, an unexpected phone call can disrupt your day. If you’re a bit on the shy side, talking to a client on the phone may make you nervous.
Love them or hate them–business phone calls are an important part of running your web design business. That’s not going to change any time soon.
Fortunately, regardless of whether you love business phone calls or hate them, there are some steps you can take to make your business phone calls go more smoothly. In this post, I share five of those steps. If you liked this post, you’ll probably also like 5 Communication Tips for Freelancers and Designers.