All posts tagged “outage”

Sony offering discounts and subscription extensions after PSN outage

After a massive cyber attack took down the PlayStation network over the holidays, Sony is trying to make good with gamers: the company announced in a blog post that it will extend subscriptions for premium users and offer discounts on purchases for everyone affected.

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North Korea blames US for internet outage, calls Obama a reckless ‘monkey’

North Korea believes it is being punished for a crime it did not commit. KCNA, the North’s state-run media outlet, has published an official statement from an unidentified spokesperson that accuses the US of shutting down the country’s internet access earlier this week.

“The United States, with its large physical size and oblivious to the shame of playing hide and seek as children with runny noses would, has begun disrupting the Internet operations of the main media outlets of our republic,” reads the statement.

Insults were flung

Among other insults, the government spokesperson blames President Obama personally for the release of The Interview, adding in an apparent racial slur: “Obama always goes reckless in words and deeds like a…

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Twitter outage hits Turkey as prime minister says he will ‘eradicate’ it

Turkey is blocking access to Twitter in the run-up to a heated election that has seen social media become a battleground for pro- and anti-government factions. The Hürriyet Daily News reports that Prime Minister Recep Tayyip Erdoğan pledged to eliminate access to the service entirely after tweets were published linking him to corruption. “We now have a court order. We’ll eradicate Twitter,” Erdoğan said at a campaign rally, according to the publication. “I don’t care what the international community says. Everyone will witness the power of the Turkish Republic.”

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Microsoft recovering from seven-hour long Outlook.com outage

Microsoft’s Outlook.com webmail service has been suffering from sporadic outages for over seven hours today. The issues around 10AM ET, affecting Outlook.com, the People address book of the mail service, and Microsoft’s soon-to-be-renamed SkyDrive cloud storage service. The SkyDrive issues were resolved after around four hours, and the software maker now says, after seven hours of issues, that it has identified a solution to the Outlook.com problem. It has “brought most services back online,” according to a recent status message. “The rest of services are being brought up gradually.” Microsoft warns that mobile access to Outlook.com is still experiencing issues.

The outages seem to have been widespread and sporadic for Outlook.com…

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Xbox Live outage knocks gamers offline, renders Netflix and other apps useless

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Xbox Live is currently experiencing a significant service disruption, with many users reporting problems when trying to sign in to Microsoft’s online gaming platform. The outage — which inconveniently comes during peak weekend gaming hours — has subsequently rendered a large part of the console’s functionality useless for the time being. Many of the most popular apps on Xbox 360 (including Netflix, HBO Go, Hulu, and YouTube) are tied to Xbox Live Gold subscriptions; if you’re unable to sign in, you won’t be able to access any content. Microsoft has confirmed the ongoing issue on its Xbox support website, pledging that “every available resource” is currently working to get players back online. In the meantime, the company is…

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Tumblr’s extended Friday night outage caused by ‘networking issues’

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Tumblr has been experiencing broad outages across much of its blog network for the past two and a half hours (as of this writing). The issue is apparently due to “networking issues” that the company is “working quickly” to fix. The reasoning for the outage as well as its breadth both mirror the outage it experienced back in October, but looks bad for a company that has just surpassed 100 million blogs and 44.6 billion (with a B) individual posts.

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Amazon apologizes for Christmas Eve outage that knocked Netflix streaming offline (update)

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Some Netflix customers were unable to stream movies and TV shows on Christmas Eve thanks to an Amazon Web Services outage. Now Amazon has issued a public apology for the downtime, readily admitting that the disruptions came at “an inopportune time” for its many clients. Though it stops short of mentioning Netflix by name, the company says it recognizes “how critical our services are to our customers’ businesses.” Amazon has posted a detailed account of what caused the malfunction, which began at 12:24 PM PST December 24th at one of its eastern US facilities and ultimately wasn’t resolved until Christmas Day.

After assessing the situation, Amazon has taken immediate steps to prevent the issue from repeating in the future. “We will do…

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Microsoft offers up free month of Xbox Live following Cloud Saved Games outage

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Microsoft says it will provide affected users with an automatic one-month extension to the company’s Xbox Live gold service following an outage related to a Cloud Saved Games feature. Everyone impacted by the outage will get the free extension after the cloud feature dropped offline for many late last week. Following a two-day outage over the weekend, Microsoft’s engineers had “been working around the clock to get the issues resolved,” according to the company.

The Cloud Saves Games feature returned for all users earlier today, with a promise from Microsoft to discover the root cause for the issues. “We can assure you we’ll also be doing a thorough post mortem to help prevent this from happening again,” says Microsoft’s Xbox Live…

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Xbox Live experiences service outage (update)

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Xbox Live appears to be offline for many gamers. Reports of trouble with Microsoft’s network are flooding in across Twitter and we’ve been able to confirm that attempting to sign in to Live results in an error (status code: 80072ee2.) All Xbox Live services are currently inaccessible to those affected. Microsoft’s Xbox status page currently says users “may experience difficulties viewing backgrounds, channels, or slots from Xbox Live in the Xbox Dashboard” but the issue we’re seeing appears far more severe. This outage comes just a day after Microsoft celebrated the tenth anniversary of Xbox Live.

Update: The Xbox Live status page now reflects that users are having trouble signing in. Microsoft says it will update the site every 30…

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